Terms & Conditions

Welcome to HafeezaCaps.com.
By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions.
Please read them carefully before using our services.

🔹 1. General Information

This website is owned and operated by Hafeeza Ayurvedic Health Care (referred to as “we”, “our”, or “us”).
Throughout the site, the terms “you”, “your”, and “customer” refer to the user or buyer of our products.

By visiting our website or purchasing from us, you engage in our “Service” and agree to these Terms of Use, including all additional policies (Privacy Policy, Refund Policy, and Shipping Policy) referenced herein.

🔹 2. Use of Website

You agree:

To use this website only for lawful purposes.
Not to copy, reproduce, sell, or exploit any content, image, or product listing without written permission from Hafeeza.
To provide accurate and up-to-date personal and address information when placing an order.

Any misuse, fraudulent activity, or violation of terms may result in suspension or cancellation of your order/account.

🔹 3. Product Information

All products sold on HafeezaCaps.com are Ayurvedic health supplements designed to support wellness naturally.
They are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary from person to person, depending on lifestyle and body type.

Always consult a qualified health professional before starting any supplement, especially if you are under medication or have pre-existing health conditions.

🔹 4. Pricing and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.
We reserve the right to change prices, discounts, or offers without prior notice.
Orders are processed only after full payment (except COD orders).
For COD, please pay the exact amount to the delivery agent at the time of delivery.

🔹 5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.
Orders may be cancelled or delayed due to stock unavailability, payment failure, or incorrect details.
You may cancel your order within 6 hours of placing it or before dispatch (whichever is earlier).
Once shipped, cancellation is not possible.

🔹 6. Shipping and Delivery

Delivery timelines are mentioned in our Shipping Policy.
We are not responsible for delays caused by courier partners, weather conditions, or unforeseen issues beyond our control.

🔹 7. Returns and Refunds

Our Refund Policy explains how we handle returns, replacements, and refunds.
Please read it before initiating any return request.

🔹 8. Intellectual Property Rights

All text, graphics, logos, images, and content on this website are the intellectual property of Hafeeza Ayurvedic Health Care.
Unauthorized use or reproduction is strictly prohibited.

🔹 9. Limitation of Liability

Hafeeza Ayurvedic Health Care shall not be held liable for any:

Direct, indirect, incidental, or consequential damages arising from product use.
Allergic reactions or side effects caused by misuse or non-adherence to usage instructions.

All users are responsible for using products as directed.

🔹 10. Privacy

Your privacy and personal data are protected as per our Privacy Policy.
We do not share or sell your information to third parties without consent.

🔹 11. Governing Law

These Terms & Conditions are governed by and construed in accordance with Indian Law.
Any disputes shall be subject to the jurisdiction of Courts in [Your City, India].